Refund policy
Returns & Refunds Policy
Last updated: October 27, 2026
At BIJOU Bliss, we want you to understand our return process before placing an order.
Return Window
Customers may request a return within 30 days of delivery.
To begin a return request, contact us at contact@bijoubliss.shop with your order number and the reason for your request.
Return Approval and Instructions
Please contact us before sending an item back. Our customer service team will provide the applicable return instructions.
Do not send items to an address unless our team has confirmed that it is the correct return address.
Refunds
If a return is approved and a refund is applicable, we will communicate the next steps by email.
The refund method, processing timeframe, and any applicable deductions must be confirmed with our customer service team before the return is finalized.
Damaged, Defective, or Incorrect Items
If you receive an item that appears damaged, defective, or incorrect, contact contact@bijoubliss.shop with your order number and a description of the issue. Include photos when available to help us review your request.
Contact Us
For return or refund questions, contact:
BIJOU Bliss
Email: contact@bijoubliss.shop
Website: https://bijoubliss.shop
